Introduction
What Is Communication?
Structuring Your Response
Types of Responses
Test Your Understanding
Additional Resources
Glossary
Module Evaluation
Course Outline
1. How would you describe what you learned in this module?
extremely useful
somewhat useful
not very useful
not useful at all
2. How much would you say you learned about the following?
I learned a great deal
I learned some
I learned a little
I did not learn anything
2a. How to use communication skills to help sort out, categorize, understand and interpret interactions.
2b. How the different modes of communication (judgmental, neutral and emotional) and active/passive listening can be used, and the implications of each.
3. How likely is it you will make a change in the way in you communicate at work as a result of this training?
very likely
somewhat likely
not very likely
not likely at all
4. Where do you live and work? (city and country)
5. How easy was it to navigate through this online training session?
very easy
easy
not very easy
very difficult
6. Would you recommend this training?
Yes
No
It depends
7. Name: (optional)
8. Any other comments or suggestions?
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