Leadership Development Series
Module 2 - Managing Relationships
Types of relationships
As a leader or manager, part of your job is to make sure your team or
group completes the tasks assigned to them. If you are in a support position,
building relationships is important since you will be interacting with
co-workers and supervisors. Your success at work may depend on the
quality of these interactions. In all the different roles and relationships,
its important to look at the type and nature of relationships you
develop.
First, developing relationships must be a conscious process, as is developing
strategies for establishing and maintaining them. Decide what type
of relationships you want to have with people in the workplace:
- Do you want to keep your relationships on a professional level?
- Do you want to have relationships that combine professional and personal
elements?
- Do you want to have a mentoring relationship?
- Are you looking to develop relationships with people who will be your
allies?
After you establish what type of relationship you want to have, you will
need to decide on a plan or strategy for establishing it. This may
be as simple as asking a colleague to be your mentor or asking someone
to go for coffee outside of the office, although in some cases it might
be more complex.
| Hint: You do not have
to like someone to have a professional relationship with
that person. You just need to show your willingness to
do whatever it takes to get the job done. |
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For example, it is more challenging to change an existing relationship.
If you already have problems in the relationship or if you didnt
confront someone who responded to you in inappropriate ways, it will be
more difficult to rectify these situations. Remember: It is easier to
establish a good relationship from the start than to change one that has
already developed inappropriately.
It is very important that you consciously develop your relationships.
You should think about the type of relationship you want to have so you
can plan how to develop it. Relationships formed automatically or
without planning may not give you want you want or need. Or they may develop
in negative, toxic or uncontrollable ways and lower your self-esteem.
At the very least, try to think consciously about developing and maintaining
professional relationships with those you work with. This can simply
be a cordial or civil relationship that lets you share information and
work together.
However, you may wish to develop personal relationships with a co-worker
with whom you share common interests. You may find that your children
are in the same grade, or you go to the same church or have mutual friends.
It is quite acceptable to extend the relationship beyond the workplace,
but there are some questions to consider before you do.
To think about:
- How will you feel if a friend is more successful on the
job than you are?
- As a manager or supervisor, how will you feel if you have
to discipline or evaluate a close friend?
- How will you handle being perceived as contributing to
rivalries or tensions in the workplace - or being the source
of such tensions? Think about the impact on your other
relationships, your responsibilities, and your continued
employment.
- Can you be fair to your entire staff if you are friendlier
with some than others?
- Can you maintain confidentiality in the workplace and
not inappropriately divulge information to those with whom
you are friends?
- Can you maintain the lines of authority with people with
whom you have become friendly?
- Will you try to exert more influence over some staffers
than others when you develop personal relationships with
them?
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It is your decision to add a personal aspect to any professional relationship.
Understand that it is a conscious decision and make it in your own best
interest. Think about how work relationships will impact your immediate
and long-term performance at work.
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